If it were possible to rate this place as a negative, I would. It was my first time at Benihana and was so bad it will be my last.
The highlights:
-It took 2 hours to bring out an order of sushi.
-Wine glasses for 7 of the 11 members of our party who ordered wine still had things stuck to the inside of them that were in no way wine AND were filled with water spots. The waitress took them back to clean (which took 20 minutes) and they were still dirty.
-The edamame was cold and unsalted unlike as suggested on the menu.
-Some of our food and drinks never made it to our table.
-Food was brought to us that wasn't even ordered.
-The management and server were unapologetic to any of our concerns.
-There was no soap in the women's restroom.
It was like being in a nightmare; we couldn't believe that all of this happened in one 2 hour span. And to top it all off, we were there for a birthday and they didn't even come to sing to her...unlike tables around us.