What a miserable excuse for an airline. Why am I reviewing an airline on Yelp? They are all over and not really a type of place. But they pissed me off and I am gonna vent all over the Internets. Just trying to get home from DFW to Phoenix. First plane had a bad light or something, so they had to transfer us to a new plane. Another MD-80, what a miserable POS. (There is a reason why it hasn't been produced in 12 years). Then their luggage counting system broke so they had to unload all the luggage and reload it. So, a nice two hour delay sitting at two various gates. And hat do they offer us for all this trouble: A granola bar. Woo, that sure makes up for it.
Finally made it to Phoenix and vowed never to fly them again. Three trips with American Airlines, delays of two hours on two of the three, all mechanical issues. Just too paranoid how decrepit their fleet is to really trust them again.