This place was an awesome place to go for a couple months. We chose to come here for the frequent buyer program instead of petco where food varied a little in price. We've been told the last 3 times buying food that our next bag would be free. 3 times? Really? With two big dogs the expense of being told that time after time adds up too much. I'll save money and go to petco instead. This place can't keep their systems straight.