This is my first tanning experience and I chose Sunchain based on the reviews. The staff is very friendly and very helpful. Each time I come in I am asked how I am doing and given guidance on the amount of time I should remain on the tanning bed. The rooms are very clean and the cold towel is great to wipe down post tanning session. I have never had to wait and have simply walk in. The check in process is always smooth and quick. All in all - a great experience at a great location.