I had heard a lot of good things about McAlister's since I moved to Charlotte about a year ago, so I finally decided to try it out. I was very disappointed, not only was my sandwich pretty sloppy, so was the restaurant. There were flies everywhere and the booths and tables were clearly pretty well dated. I was very unimpressed.
On the contrary, I will say that I thought that all of the employees I interacted with were extremely nice and very welcoming. I wouldn't go again, nor recommend the restaurant - but I do appreciate that the workers were friendly.