Super bummed out that I can only give this place 3 stars. I was excited to try it as the menu seems similar to Samarai Sams (where I used to live) and I'm always looking for a healthier option for fast food.
We ordered to go and when we got home we opened the containers to discover that our 2 orders (both were large chicken teriyaki bowls) were different. 1 was correct and the other had half the chicken, no sauce and no garnish...I do believe this was a mistake and that the container got closed before they finished it?! We took photos and are going to go in and I hope they rectify it but regardless this shouldn't have happened in the first place. Dock a star.
Secondly, the majority of the chicken was charred to the point it tasted burned. Quite disappointing. It was also fatty enough that we had to pick fat off the slices. That was also not cool.
The teriyaki sauce is quite tasty and their portions are good.
All in all I don't see myself returning on a regular basis but I will probably give them a second try...