Bait and Switch
I saw an ad on their website for a Limited Journey MSRP 35,500 for lease of $279 with incentives, or $239 with 1000 down and incentives; or EVERYONE qualifies at $297. I called to verify the special as well as e-mails back and forth. Went in for the appt after being there for 1hr 1/2 we finally got to talking numbers and they acted as they had no idea about the advertisement. Luckily I had printed it and showed it to them. They still kept trying to change things around and basically said they can't honor it. They can't give a Limited for that low of a price maybe an SXT model. But a Limited just isn't possible. It was an advertised special on their website! After much discussion, They tried to offer us a 31,000 vehicle that didn't have all the added options for close to $400 a month far from the advertised special. After 3 hours there I just wanted out . The sales guy said he would get in touch with the GM and see if they could honor the deal. I couldn't believe this, we weren't asking for anything crazy we just wanted was advertised. After almost 2 days of not hearing anything (and we left multiple messages with multiple people and before our apt we were receiving multiple calls and e-mails daily) they offered only a specific 28,000 Journey for $389 a month. Again a lesser value car for $100 more a month. Ridiculous. I don't know how a business can get away with such false advertisement and its been days since and the ad is still on their website the monthly payment has changed alittle. But its still advertising the Limited for $279.
We're going to West Hills Nissan for a Pathfinder under $300.