I inquired once regarding the price of a new Kia Optima, I have received 12-15 phone calls trying to sell me a car. 8 of these calls I answer and no one speaks, and eventually hangs up. The remaining calls I have politely asked to not be contacted any more as I have already purchased elsewhere. Last week I sent the following email to their internet sales manager Mike Kimbrell:
Hello Mike,
Since my one time inquiry regarding a Kia, I have received countless calls from Camelback Kia sales. On at least five of these calls, I answer, and no one responds, and then hangs up. On the other occasions, I have politely asked that the sales calls cease. My politeness has now come to an end. Due to the numerous times I have asked the calls to stop in the past week, I will make it a point for our next family vehicle, to not even consider Camelback Kia for this purchase.
If I receive even one more phone call from Camelback Kia, I will begin to utilize social media to report the harassing phone calls on a daily basis along with letters to Kia corporate office.
Thank you
Welp! Today I received yet another phone call interrupting a meeting I was in of another salesman. I then called Camelback Kia and requested to speak to a manager and wouldn't you know it, I got good old Mike Kimbrell on the phone. I told him, again, that I would not like to be contacted any more by this business and when I asked his name, I told him that I had sent him an email (the one above) and he stated that I have not been in contact with him.
This dealership is a joke. I will never shop for a car here in the future.