My husband and I went to dinner at la Cappella on Saturday night. I checked in from the no-wait app, which stated there was a 5-15 minute wait. We got there at 9pm to find the restaurant predominantly empty so I'm not sure why there was a wait listed at all.
We were sat immediately and greeted by our waitress. She took our drink orders and we put in an order for an appetizer as well. Our waters were delivered quickly, but my sangria took another 15+ minutes. We ordered our dinner before our appetizer came but it still took almost an hour for our dinners to be served. The food was hot and decent enough, but there were 2 other occupied tables in the entire place. I'm not sure why the whole process took so long.
Our service was slow. Our waitress disappeared for a good 15-20 minutes and we sat with empty glasses waiting for water refills with dirty dishes all over the table. Numerous other servers walked past and could see that we were thirsty, but instead talked amongst each other and with the hostess. I know it was the end of the night, but it was a good impression at all. I can only imagine what the service is like during busy times!
When we got our bill I was surprised at how expensive it was for what we received- one drink, an appetizer, and 2 dinners was $65!! I wouldn't have minded so much if the service was prompt and the food was better than just average. We probably would have done better at the Olive Garden.
Probably won't be back.