This positive review is for Josh Kirby who is a Service Advisor at Horne Kia in Gilbert, AZ. We made an appointment with him because we had a concern about our 2013 Kia Soul. He was very helpful in directing us to the right place to have it checked out. In addition, we had a cracked windshield that we had not yet replaced, and he directed us to a great auto glass company. We have had our problems with the sales department, but the service department has been good for us.