Staffers were easy-to-find and helpful. We just needed a dowel rod (of which they had 15 different choices for the same length), so I can't say we spent a ton of time in the store. Nonetheless, big thumbs-up on the self-checkout, abundance of female staffers, and avoidance of North Prospect (ie, all the crazy drivers and insane street engineering of that awful mall area - big boo for C-U). Again, nothing over-the-top wonderful for a fifth star.