Horrible service. Absolutely horrible. So, I reserve my truck online at about 10:30 in the morning. Joy, from the office, calls me and confirms I will be there at 1:00. I show up at 12:52 to find a note on the door that says "will be back at approximately 1"..approximately???? ooohhhh, I didn't like that.....not one bit. You called me to confirm I'd be there at 1, you SCHEDULED an appointment and then aren't there. UUUGGGHHHH! I needed the truck so I had to wait. At 1:13 she shows up. She DOESNT apologize, only says "let's get this going". WTF does that mean? I was so annoyed. If you call me to confirm my appointment, you can call me and ask me to come a few minutes later so I dont have to stand around in the heat, waiting for you. I do not recommend nor would I go back. HORRIBLE!