Doug is everything you look for in a small business owner. He responded quickly to my request for a quote and was very up front about stating that he wanted to see the work before quoting a price - that alone set him apart from all other businesses I reached out to for our work. During the quote visit, Doug not only looked at the security door I needed his help in removing, but he also gave some great advice on how to make the patching work we were doing on drywall holes look better. I hired Doug to handle the door and he worked hard to meet my scheduling timelines. I have already referred another friend to him and will continue to do so without reservation.