The worst experiance in my 66 years old of dealing with management personnel.
Started renovating tile in bathroom in september of 2011. Recieved bad tiles in first purchase returned them and recieved bad tiles again. Returned these tiles and recieved bad tiles again.After 3 times returning tiles management said they would inspect the tiles for all good ones. we picked up tiles for the 4th time and out of 40 27 are bad. We owe our contractor $300.00 for wasted time spent at our house. Manager will not compensate us. DO NOT BUY TILES FROM "The Tile Shop" in Charlotte nc. Dana Barge the manager will not treat you fairly. We will have to go to court now.