Over the weekend my computer gave me the "blue screen od death". when I took my laptop in to PC Laptops Isaac let me know he would find the problem and make sure I wouldn't lose my info. He was able to fix my computer and backed up all of my information to make sure nothing was missing. He was great! The team of PC Laptops were vey pleasant and friendly and did a fantastic job! You will not be disappointed if you go to PC Laptop!