When it comes to cars, I am a bit of a snob particularly with regards to maintenance and car. There's a slew of dealerships and shops so what always sells me is customer service and attention to detail. I took my car in for just a check-up and cannot tell you how phenomenal my experience was. I wouldn't think of going anywhere else and trust me, I drove the distance for this service. From the friendly lot attendant at the early hours of the morning to the jovial service adviser, I think their love for cars shows in their attitude and care of the customer. Greg and Phon went above and beyond; this is what customer delighting is about and others should take note. And while they tried to tempt me with a Q50 loaner, I would have just returned as a happy customer. I am a big fan!