We were really impressed with how this situation was handled. We were honestly pretty angry because my husband is military & gone a lot so the situation hit a nerve.
The GM reached out to us to make it right & even adapted to our schedule to make sure our breaks were fixed. Because we think this must've been a random mistake from someone not trained to handle things we trust it was a learning experience. My husband & I agree that we'll likely bring our car back again. & yay for fixed brakes before our trip!