I went to this store because I bought a new Toshiba laptop with Vista on it and I can't stand Vista.
It doesn't work with my old programs and Microsoft really screwed up the scanner camera wizard.
So I went in looking for solutions. I found the staff to be very helpful and knowledgeable, they tried to talk me into upgrading to Windows 7 pro as it can run XP in a virtual environment and assured me that would solve the issues I was having.
I was less than eager to purchase the new software on the word of a salesman and they didn't have a computer in the store with Windows 7 Pro on it so they got a manager to assist me.
He explained that he would have to get corporate approval to install Windows 7 pro on one of their units but he would do so and contact me when he had a system to demonstrate for me.
Two days later I got the call, I returned to the store wit my old XP laptop, my new Vista laptop and my camera (so I could demonstrate how superior the XP scanner camera wizard is)
I met the manager and he proceeded to show me how great Windows 7 is and I was impressed right up to the point where I got to try it for myself like I would use it for business.
It had the same issues as Vista. We opened XP in virtual mode and the new scanner camera wizard opened when I connected the camera. then I showed the manager how it works on my 6 year old XP laptop and he realized, that windows 7 Pro would not work for me.
I gave them four stars because they really tried to help and treated me very well even though I didn't buy anything.
If your a windows user, and need help or advice, go check them out, they were polite, and professional. Its not their fault that Microsoft screws up every good thing they make.
Did I mention I'm a PC and Vista was a bad idea.