Usually two employees and line is always super long. They're not very friendly except for one of the guys who is super kind and courteous (dark skin, tall, late 30s?) anyways there is a machine you can print postage on and pay for with tracking so you don't have to wait in line. The only reason for 3 stars is because I run a business and when I drop off packages sometimes they don't get scanned until 11:30pm! Sometimes I drop them off and they get scanned within an hour! It's very inconsistent BUT I keep coming here because it always gets scanned and some post offices send it without the acceptance scan making it frustrating for customers to track shipping.