I don't normally leave a review unless the service is exceptional. I read a bunch of reviews and found that Raj had a lot of good ones. I haven't had a Brazilian for years and I decided to get one to go to Hawaii. She was so patient and kind! She made the experience much better! She even offered for me to return to fix a few hairs that didn't get waxed because it broke off(due to me bracing myself! ). She tried to thread the extra ones but I was being such a baby haha. I don't like when people post bad reviews in which they don't divulge all the info. I think her service is exceptional and I would know because I'm in the service industry as well. I know how a customer should be treated and Raj definitely knows how to treat customers on top of doing an exceptional service. HIGHLY RECOMMEND!!!