This place only cares about your money and will lie, cheat, and scam to get it.
Our party of 2 came for dinner. For 20 minutes no one came to our table and we had to go up to the front and get the host to flag down our server for us. I got the spaghetti and meatball and my friend ordered the ham and cheese omelette.
We get our food 25 minutes later. The spaghetti was hot but the meatball was cold so we sent it back to get it remade. 10 minutes later they send us the same spaghetti but reheated. We know this because original came with 3 meatballs and we tasted one and it was cold and the "new" one came with 2 meatball and a fork mark. We flag down a manager and he apologized and said theres going to be a compensation for the inconvenience. 10 minutes later we got our new spaghetti with corrected meatballs.
After we were done eating, we go to the cashier and we asked about the compensation the manager talked about. The cashier flags down the manager and then the manager tells us the compensation is "remade the spaghetti." We paid and left angrily. Food being remade when it should have been remade in the first place shouldn't be considered "compensation".
We go to the suncoast customer service to complain but they tell us that Dupars is not owned by Suncoast so theres nothing they can do about it but encouraged us to write a comment card so the suncoast head boss can see it. So dupars knows that they can lie and scam their customers cause there would be nothing done about it.
If you wanna pay 15-30 bucks for a single mediocre overpriced entree and receive horrible customer service and support a scam artist management, then this place is for you. If not, avoid this place like the plague.