When this location first opened, we were excited to have another restaurant option nearby. My husband and I have ordered food many times, and each time, the service time is slower and slower... and slower. We don't bother ordering in person anymore, because the wait is just outrageous. Typically, when we order online, the wait is at least 30-35 minutes to pick up the food. And the food is NEVER ready when we arrive to pick it up. The prices have remained the same, while the style of to-go containers have changed at least 3 times (which also seems to decrease the portion size... yet the price stays the same). Once again tonight, we were told our food would take 35 minutes to prepare, but when my husband arrived he had to wait an additional 20 minutes. Almost an hour for to-go is beyond excessive. Not to mention, when he got home, we discovered our order was wrong: I had requested mild for my entree, but my dish was so spicy I couldn't eat it, they gave us the wrong soup, and my husband's dish was missing all spice entirely. At this point, the convenience of this location doesn't make it worth ordering from them any more. Time for us to move on.