DO NOT BOOK YOUR WEDDING BLOCK HERE!! Most disorganized staff ever.
First, many people had issues with check-in. One of my guests had an email confirmation pulled up and they tried to tell her multiple times she didn't have a room. Then they "found" her reservation and it was completely incorrect. Then, we had confirmed two separate times before we checked in that we had the rooms correct. We asked for a hospitality suite, queen room and a one-bedroom suite for Friday night. The only one they got right was the hospitality suite. They lied to us about the one-bedroom suite so my sister had to go down and argue with the front desk staff until they gave us the "correct" one. Come to find out it wasn't a one-bedroom suite it was just two connecting rooms. We just let it go because by this point we were running late for our rehearsal.
Second, we used their shuttle service for our guests to/from reception. We had asked prior to the day if we could have one last shuttle at 11:45 for the people who cleaned up. They said it was fine since the drivers work till midnight. The night of our wedding 11:45 comes around and we are ready to go but no shuttle is there. We call at midnight asking where the shuttle is and they said they would be there shortly they were finishing another drop off. By 12:30 there was still no shuttle after we called 3 times. Finally at 12:45 they come to get us which included me (bride), my husband, my parents and siblings and my best friend and her husband. We should have never had to wait that long for a shuttle we requested prior to the day of.
Finally, our best man has ordered us breakfast for the next morning. Well that never came either. We had to call 2 times and they finally showed up with it 1 hour later.
It was the absolute worst part of my wedding weekend. I've never had so many issues with one place.