I love the Blue Doors "roots" as I would call them. Before they got extremely popular. When they had the ugly tables with the 1980 -something business card Formica on top--- I think those days were much better. The owner is a gem. However I don't think he's quite grasped the customer service end of his business.
Almost every time I've ever been in there service has been lacking. Yes!!! The food is exceptional. But without the service behind it, it's just another snobby, establishment where ppl are just grazing.
You cannot even get a refill half the time with your meal. I almost feel this is done on purpose so they can turn tables over quicker?????
Cuyahoga Falls ISNT Beechwood. Or Tremont.... Or LA. It just isn't. We are a small, family oriented community who has been blessed by the passion and gift of this wonderful chef who I think is having an identity crisis.
If I were able to come in and run the place for a few months--- front of house that is--- I bet it would flourish even more so than it is. You should know everyone by name by now to greet them and genuinely thank them for their business. Make ppl feel welcomed and appreciated.
The servers think so highly of themselves it's comical. Come on dudes-- it's just a small time place in a small time town. Get over it.
Anyhow-- today the croissants were exceptional. They were tender and buttery and not over baked like they have been before. It almost tasted to me like at one point they changed the butter.
I will always love the blue door, I just don't frequent it as much as i used to because it pains me how pretentious it has grown into. Michael is a genius. And a good man. Take care of ALL of your customers. Just not the Prada wearing ones.....