I arrived for an appointment on a Thursday morning only to find that no nail technician was on the premises; I was told that I had made a mistake and that my appointment was the next day - no apology was offered only a snide remark that it was my mistake. I am certain that my appointment was on Thursday because I left town the next day; Of course, there is always the chance of a misunderstanding and I would have been happy to reschedule. What was bothersome was the rude and defensive attitude of the receptionist. I called Living Social and they were very helpful in refunding my deal to Addictions.