Wanted a mani/pedi at the Quarter location. Three mins. late, no mani. Very uncomfortable seating, tech did not explain that removing callouses on feet is extra $$. When i asked for it, she said it was too late. Why, she only took 22 min. to do the pedi, and abruptly disappeared some place. Receptionist is very rude. Stayed on the phone the whole time I was standing there to pay. Some young lady walked in and said she could help me. My daughter who goes to the Sevllle location said I should call and complain, and have the work re-done. No, thank you. I do not care to return there. Very poorly run, and left the worst impression for my first visit there. I willl not be back. I will go back to the other salon I have been going to.