Joe is very knowledgeable and honest with his work and quotes. I've had him out to fix my dryer, when I was told by another company it was my motherboard Joe came out and did a reassessment and found it to be a minor Fix saving me lots of $$$. I also had Payless come out and repair my refrigerator, Joe did another fine job and completed it in a very timely manner. I definitely recommend Payless Appliance