Purchased a tv mount from them about a year ago. Remembered their great customer service, so when I needed an IPad doc for my bakery, they did it again! Superior customer service! They totally fixed me up and removed my Otter Box (huge task) and gave me a free new screen protection kit! Then I had a bit of trouble with my iPad doc, cord was a little funky, and what did they do? Exchanged it, no questions asked, and no hassle! I recommend these fabulous guys to everyone I know!