Clearly awesome. Stopped in today with one of my buddies and left with my first cigar ever! The lady at the counter was mildly rude, however the awesome customer service given by the nicer younger aged man that was chilling there made up for it. He recommended something mild and light bodied for me as I am very new to smoking. I left feeling satisfied and they will have me as a life long customer......they also had a really pretty humidor I want...