5 stars for my massage therapist, 1 star for the facility.
I bought a livingsocial deal for Michelle--East Meets West Massage. She was excellent. Really focused on working out knots all my tight areas, not a huge conversationalist until the very end of the massage when she was helping stretch me out. I definitely can recommend her. However.....I never can get really relaxed in a massage anyway, but the facility itself is the least relaxing place ever.
First, the front desk staff was super weird and were engaging in conversation amongst themselves. I had to break up their conversation. Nope. Then they used an intercom system to call for Michelle. That's also weird and not relaxing if there is any other spa service going on.
During the massage, you can hear the hair dryers and conversation going on in the salon outside. I don't want to hear the Steel Magnolias-style gossip going on outside the door while I'm getting bodywork done.
I'll go back to Michelle because she's very good at what she does, but I wish her facility was a little better and more focused on a massage-friendly experience.