Wow! Pretty awesome Escape Room. We did the Rescue Room, which has a 10% escape success rate and we managed to free ourselves with about one minute left.
I think it is amazing how much work goes in to putting together an escape room experience. Then, as in this company's room environments, one escape room is not enough, two or more have to be constructed so that escapees can bring friends and either share ways to win or compete again in a different room.
Then there is the enthusiasm of the room manager who has to set the scene. Here, we were given enough information to get us pumped and ready for action.
We had a team of seven so we had a distinct advantage over a team of two or three. I don't think I'd attempt this escape room without at least four people in the group.
It does help to follow directions carefully and a little bit of luck can also help in this endeavor. Good luck!