First off there were not 45 people in the suite. However we did book this SUITE for a baby shower and that was told to reservations upon booking the room. The room was spotless and cleaned up on leaving, as a matter of fact one of your representative was in the room upon my checkout to discuss what happen with the refrigerator. Nothing was said regarding at $300 cleaning fee so whatever you need to write to make the refrigerator going out and the rude customer service my fault is fine but once again I have proof that the room was spotless because one of your representative was in the room apologizing for the inconvenience and stating that I would get a call from management on Monday regarding the refrigerator . If there was a problem with the room or a so called $300 cleaning wouldnt that be discussed then or before I wrote this review and fowarded it to corporate. So once again not only is Nicholas unprofessional he is also a liar he never asked how many people were in the room. If I had never informed him about the baby shower during my complaint he would not have known there was a baby shower . Your response is the first I'm hearing about a $300 cleaning fee which was never even discussed because the room was clean. The only thing that was discussed is a credit of a 50 dollar resort fee. It is very disturbing that a hotel that is suppose to represent class makes up charges when there is a complaint. By the way did Nicolas write the response? I still haven't got a call so it is funny that he makes up a fees to justify his behavior and had I not complained you guys wouldn't know I had a shower and this phantom 300 fee would have never been a factor. My baby shower was Saturday. I spoke to him Tuesday he didn't mention a cleaning fee , there was no fee upon check out, so how could a cleaning fee magically come up a well after a shower that he didn't even know about until I called days later.