On the Friday before Mother's Day I visited Sinful Sweets and bought a large box of assorted chocolate for my mother.
As she was eating some of the chocolate last evening she took a bite and noticed there was a long HAIR in one of the pieces. The hair was not on top of the chocolate but actually embedded IN the piece meaning it had to have come there during the cooking process.
I stopped by the store and spoke with the what seemed the owner/manager, very privately to avoid having customers overhear, and to my surprise he did not even offer a refund nor try to do anything else someone in his position would be expected to do in this sort of situation.
So of course here I am on the bullhorn, to hopefully warn at least some people about the customer service, and more importantly lack of hygiene at Sinful Sweets.