My husband is completely sleeved up, wanted 2 names removed on his hand and the other on his wrist. We came in and the office was small, but clean and looked professional. He showed us some photos of results on his computer, which were noticeably great. He ended up offering if we could start a session that very day, which was even better!!! The actual session was really short. The place was very clean, and the equipment as well. Unfortunate I didn't ask his name, but he was very kind and and helpful. We were glad we went to his office first and are happy with the decision.!!! Planning on coming back for future sessions for my husband. Very pleased, great business, great first impression.!!!