Facility on 32nd St in Phoenix, AZ is unscrupulous and unprofessional. After a long discussion with Ron about my storage needs, I received what seemed to be a fair quote. I later called back to confirm prior to my on site visit and all seemed fine. Upon my arrival, both Ron and his quote were mysteriously missing. After much convincing, the other guy decided to honor the still missing quote and Ron. I understand mistakes happen and chose to overlook their disorganization as the price and location was right for me.
7 days after I made a payment, I removed my stored items before the office opened. Ron called and, literally, LAUGHED at me for forfeiting 3 week's rent and refused to refund the difference. When I asked for his supervisor, manager, district manager, *anybody* who would talk to me, he gave me a customer service line that isn't in existence.
DO NOT DO BUSINESS WITH THESE GUYS!