Just switched from Safeguard Security. Many reasons factored in. I love the fact that Jim, the owner, was the one that came to my home for the initial consultation and is the one that answers the phone each time I call. The cost of an extra key pad and and fire monitoring equipment is super affordable, lower than other companies. Their monthly service fee is $10 less than what I had been paying for years with Safeguard. I consulted with 3 other companies before deciding on JPG and no one else offered to warranty my existing hard wired equipment. Thanks for the great deal JPG!