Food, not bad and pretty standard, but service is really why this restaurant deserves (less than) one star.
Came here for my friend's birthday. We were a party of 10 and food took 45 minutes to an hour to arrive. We understood it was a larger group, but did not expect that long of a wait, especially since the restaurant was not full at all -- only 3 to 4 other tables were filled with smaller parties (like parties of 2s and 3s). Two of our friends ordered the bulgogi meal and one was given a larger portion than the other. We asked the waiter about it and was told that the chef cooked them together and split them unevenly, and that they will not be fixing the portion size. The waiter did offer us a discount because of this issue so we moved on from it, despite waiting almost an hour for food.
We brought a cake with us for the birthday girl and when we mentioned it to the waitress that we were ready for it to be served, she brought the cake still in the box to the uncleared table and roughly handed it to one person at the table. We asked if we could get the table cleared first and have the cake cut, to which the waitress responded with "we are so busy," and walked away, without clearing anything from the table or any further explanation/solution. Throughout the entire night (we were there from approximately 7pm to 9:15pm), the restaurant only had 3-4 tables of 2 or 3 to serve. The two people working the floor did not seem to have a good handle on things, but it was really the waitress's attitude that made all of us decide we will never return to this restaurant.