I've been going to this Red Lobster my whole life and I've always been happy with my food.
My husband and I went last night for the Endless Shrimp and our waiter was Joshua. He was great! Very personable and we actually chatted quite a bit (it was late, near closing) but he wasn't awkward or overbearing like some waiters can be when they try to start up random conversations with customers. He helped us get the MOST for our money with the Endless shrimp special and we ended up going home with enough leftovers for us to both have lunch the next day.
My only complaint (which was N/A this time because I didn't order alcohol) is that whenever I've ordered an alcoholic drink at any Red Lobster it has been pretty light on the alcohol. When I pay a premium for a drink I expect to get my money's worth of alcohol in it! :)
Otherwise this place is clean, staff is friendly, and prices are fair.