Because we had such a terrible experience last time, I posted a complaint on their official site and we were invited back for a "comped" dinner. It was a million times better than our first experience. Our waitress had some experience and you could tell. She was knowledgable about the food and alcohol. The food was fresh and tasty (but I would not say this is a food destination for me), and the regional manager stopped at our table to offer an apology for the last time we were in.
With that being said, I know we will be back to this place because it is a great place to hang out with friends and family, and I appreciated their attempt to win back a customer who was very disappointed.