Preface that this three star rating is based off of two visits within the past week. First visit was good and a solid four star experience with yummy food and good customer service. My second visit was less than okay due to the staff completely forgetting my order and waiting over 30 minutes for a sandwich togo. Mistakes happen, but it wasn't very busy at the restaurant. The staff apologized though and gave me a free pastry so all is forgiven! Make sure you check out their soups of the day because holy guacamole is the Normandy soup BOMB!