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Statements

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rev:Review
schema:dateCreated
2013-01-28T00:00:00
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n6:funnyReviews
10
rev:rating
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n6:usefulReviews
6
rev:text
After my experience with Bulwark moving, I would not recommend them to anyone! First of all my move was a very straight forward and small move from a 5X10 storage unit to my home. I never used this moving company but thought I would give them a try since they had a Living Social offer that ended up saving me some money. The biggest lesson I got was that a cheap job ends being more costly in the long term!! Two of the items I had included a washer/dryer and my treadmill. After telling the moving crew to take it apart because I had trouble moving them before, they decided they would take it upstairs without measuring the space in the upstairs area which lead to the room it was to be put in. Needless to say, it took them almost two hours to get the treadmill upstairs! Guess what they ended up doing, YES, they ended up having to take it apart after all! If they would've just taken my advice it would've taken a fraction of the time! Plus my stairs got all scraped and gouged because they were having such a hard time getting the treadmill upstairs. Off to my next experience... the washer... Since one of the movers didn't turn off the water values in my laundry room, there was a pretty good size water leak caused by this negligence. In addition, the pipe connected to my washer was also incorrectly connected which caused leaking from the back of the washer. Another note, because it was in storage it had it had the shipping pins in order to protect the drum during transit. After installation at my home, the washer was shaking all over the laundry room and it was leaking. After another $130 spent having a tech come out to fix it, they found that the movers never removed the shipping pins despite the large warning sign next to the shipping pin that had red font and read "REMOVE SHIPPING PINS PRIOR TO INSTALLATION". The best part comes when I called to let the owner know about these issues, and the response I got was that it's not their responsibility to remove the shipping pins or with anything that involves installation of my appliances. Also, my paperwork said they would contact me two business days after my move to repair my flooring. It's already a week later and I still haven't received a call and was told the guy responsible for repairs would be back next week. After this very bad experience, I wouldn't recommend this company as they are very unprofessional , caused damage to my home, and their inexperience clearly shows with the negligence in moving appliances.
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