Went there for lunch Friday. It was a pretty bad experience. When we walked up to the hostess stand, she immediately told us to wait a minute and walked off...When we were seated we waited at a long time for service (the restaurant was nearly empty). A waitress asked us if we had been waited on, and when we told her no, she said "I wonder if they assigned me this table" and walked off. We finally got a waitress. After we had our orders taken, we saw her putting out ketchup bottles, etc. on the tables before she even put our orders in or brought us drinks!!! The service didn't get any better, we waited a long time, and my food sucked. Kinda hard to criticize a cheeseburger and fries but I didn't finish them. I would have loved another napkin and had to finish my burger with my knife and fork because I couldn't wipe my hands. I didn't leave a tip for probably the second time in my life.