I live in the building above this dry cleaners. Every time I go, there are always people coming in and out, so I assumed that it must have been good.
I've had good experiences - which means the job got done and nothing got ruined - but twice now they've damaged my clothing. The first time was a jcrew trench coat. The buckles are completely ruined, like the trench coat was put into a machine machine. The leather is coming off the buckles. The second time, a jcrew skirt came back to me looking okay, until I realized that they didn't hang the skirt on the hanger with the loops inside the skirt, they had used two pins to pin it on. causing there to be holes in the skirt. Note: this is a high waisted skirt, and the holes are small but very visible.
I wanted to like them, and I really wanted to use them because of how close I live, but don't do it. It's not worth it.