Went in to get my son's Tag Heuer watch sized and not only did they do it for free, but they even offered to clean my ring for free! Neither item was purchased here and yet they provided such incredible service! Wende was awesome and so was the store manager who sized the watch (I can't remember her name but she did an amazing job!). No pressure sales, beautiful store, and gorgeous jewelry! I could have watched the in house jewelry designers make jewelry all day long. I'll definitely be back to buy jewelry from them...maybe next week to pick up a ring I saw that I can't get out of my mind! ;-)