Food is great but the service from some of the staff is absolutely abhorrent.
This is specific to two cashiers:
I had a cashier reply to my order: "sorry can you repeat the whole order I was zoning out" really?! My order wasn't long and I wasn't speaking fast. Even after an excruciatingly slowed down reiteration of my order, he asked me to repeat it again. This time his reason was that he zoned out...again. I get that it might have been 5pm in the day but do your job...
Another cashier a week later misquoted the price of my order and charged me 3 dollars more than what the bill had said. When I asked her about it she threw a fit and said I was charged correctly. I showed her my bill and she just grabbed a pile of change and threw it on my tray.