Came to this place on the recommendation of American Shooters who wouldn't install my night sights because I didn't buy them there. Arrived there ~1545 and only 1 other customer. Asked how much to install night sights on a G19 was told $45. Seemed high, but I needed it done. 45 mins later I asked the girl at the counter if they were almost finished. She checked and the armorer came out, apologized and said he was having a hard time with it. Shortly thereafter, I got my stuff and the girl knocked half off the price for the long wait. I thought that was awesome and was proud that management gives them that leeway. If not for that I was going to give a much harsher review. Update, had some issues at the range and arrived back at WWG at closing time. Talked to the manager (real nice guy) who said if I come back tomorrow they'll make things right. Fingers crossed.