I went into this dining experience with fairly reasonable expectations. In a nutshell I was looking for this place to be at least on a similar level as Sweet Tomato's on the other side of the street (Bell Rd). However Souper Salad fell way short! This particular location seems as if it needs a total refresh, almost like it is stuck in the year 2009. The seats, plates, and overall buffet stations are in desperate need of replacing. I've never seen a restaurant with such worn out plates and seats in my life! The variety of the food was nice, but do they actually need to use fake cheddar cheese? The menu online actually points this out! My last negative is the fact that on this night the food selections took way too long to be replenished. The fact that the restaurant wasn't overly busy or dead for that matter, makes it worse. The two positives I took away were the friendliness of the staff, and the strawberry shortcake. Next time I am looking for a salad buffet style restaurant, I'll be going to Sweet Tomato's across the street!