I really love the location of this theater and they validate parking which is awesome! They have the cool reclining seats and you can reserve your spot which is nice. But the few times that I have come here I have always left disappointed. When I came here the other night with a group of friends there were no employees to be found. With the exception of the concession stand I didn't see one employee the entire time. Even right at the front of the house which is weird, because who is selling the tickets? Luckily our tickets had been purchased online so we just sort of walked in, but there were a few people who were standing at the front desk and told us they had been waiting there for quite some time and had not been helped.
There were a few people working the concession area, but they weren't very friendly. I actually gasped when I saw how expensive the prices were. $8 for popcorn?! Geeze.
I like how the drinks are self serve and you are able to get refills but the drinks station was a mess and they were out of lids. The whole theater was messy with popcorn all over the floors. I think I'll stick to Harkins who always has each area of their theater fully staffed with employee's out cleaning and making sure everything is well stocked.