I gave them a pass for the last time I was here and everything was frantic. I thought it was because Taco Bell was closed. Everyone was waiting a really long time. Employees were anxious and not friendly. But now TBell is open. I came here because of a good coupon. There was a line of ten-ish people waiting and the CSR cashier employee was looking frantic again. Apparently some guy was over charged. It took a good while to get it sorted out. They didn't handle too well but whatever. I was already there so I stayed. I got a cup for water and a bunch of black chunky things came out of the station and into my cup. It was super gross. You see stuff on the internet about how dirty drink stations are and theirs is one of them. So I dumped it out and took a soda. My food took forever to get made. Two burritos got to me in 14 minutes. Lots of people after me in line as well as drive thru got their food before me. The food comes and they're missing an ingredient. But missing out on that ingredient is more pleasant than going up to counter again so whatever. The food is ok. TBell would have been better. It's not that dirty in the dining room but that's a fluke. It's usually filthy. I've concluded it's simply not worth coming here.