All around an absolute horrible experience for my roommates and I. We lived without heat for 3 months. We called and emailed almost everyday without finding anyone willing to help us. ALSO they will take most of your security deposit for ridiculous reasons ($35 for not dusting the fan). Do not rent with them. We were actually warned by the people living in the apartment before us and didn't listen. We have been out of the apartment for 2 months and still have not received what is left of our security deposit. 0/10